A customer can cancel a service anytime up to the time the order has been dispatched by calling our customer service. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders with/without providing any notification to the Customer. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Given that we are dealing with Ayurveda consultation and products, we follows no return or exchange policy. For damaged product related issues, please contact customer service at info@sumanveda.com or call us at +91 8510004947 within 24 hours of the product being delivered or 3 hours if consultation booked. Each of these orders will be dealt with on an individual and case-by-case basis.
Organized by Ministry of AYUSH, Govt. of India
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